Benefit Structure

The structure provides details of your medical aid benefits and contributions.

Health Tips

Tips & guides for a healthier stronger you. A healthy family is a happier one.

Contributions

Napotel Medical Aid offers competitive market related contributions.

FAQ's

Browse our FAQ's to find out more about Napotel Medical Aid benefits.

PORTAL

Register on Portal and gain access to your personal medical aid data.

Add-On Medication Form


Kindly click on the link below to download the Add-On Medication form.

Download Add-On Medication Form


 

Benefit Booklet 2023


Download the comprehensive Napotel 2023 Benefit Booklet, for all the information on the benefit structure as well as the procedures of the Fund. 

Download Napotel Main Benefit Booklet 2023

Download Napotel LITE Benefit Booklet 2023


 

Our News

15
Mar2021

Latest Newsletter for April 2022

Download the latest newsletter for Napotel members fo rinofrmation on the Fund for 2022. Download Newsletter

Latest Newsletter

newsletter_dec2019

Principal Officer

The Principal Officer is appointed, in terms of the medical aid act no.23 of 1995 Act as guardian and is independent from the Administrator of the fund with the main objective of ensuring that the fund is managed in the best interest of all its members.

The Principal Officer of the Napotel Medical Aid Fund is:

 

Ms Getrud Baisako

Tel: 061 201-2079
Cell: 081 146 0844, 081 256 8519

Administrator

The Napotel Medical Aid Fund is administered by Prosperity Health Namibia, an accredited administrator in terms of the Medical Aid Funds Act no. 23 of 1995. Its responsibilities are, among others, to collect contributions, to process member’s claims, to ensure that member’s data is kept up to date and to provide client service and health support to members.


Ms. L Chimana
Prosperity Administrator


Mr. C Schafer
Prosperity Administrator

Visit: www.prosperityhealth.com

How is the Fund Managed?

  • The Napotel Medical Aid Fund is managed by a committed Board of Trustees of whom 50% is elected by the members through the union and 50% is appointed by the participating employers.
  • The Board of Trustees appoints a Principal Officer to oversee the management of the business and governance of the Fund.
  • The Board of Trustees appoints the Administrator to manage the operational functions of the Fund. This includes claims, contributions, customer care and other managed healthcare services.
  • The Principal Officer and the Administrator execute these functions according to the set of Rules of the Fund, Service Level Agreement and the directives of the Trustees.

Committees

Finance Committee

GertrudBaisako

Ms. G Baisako
Principal Officer

Ms. C Karokohe
Trustee
Telecom

JeromeMouton

Mr. J Mouton
Vice Chairperson
Nampost

SharidineKisting

Ms. S Kisting
Trustee
Telecom

HeronimusWitbooi

Mr. H Witbooi
Trustee
Nampost

     

 

Ex-Gratia Committee

GertrudBaisako

Ms. G Baisako
Principal Officer

Ms. A Mbuende
Trustee
NPTH

HeronimusWitbooi

Mr. H Witbooi
Trustee
Nampost

BonnyHilzebecher

Ms. B Hilzebecher
Trustee
NPTH

SophiaEgelser

Ms. S Egelser
Trustee
Telecom

The Board of Trustees

ErastusMolatudi

Mr. E Molatudi
Chairperson
Telecom

JeromeMouton

Mr. J Mouton
Vice Chairperson
Nampost

GertrudBaisako

Ms. G Baisako
Principal Officer

Ms. A Mbuende
Trustee
NPTH

ObedHeitha

Mr. O Heitha
Trustee
Telecom

Ms. C Karokohe
Trustee
Telecom

SharidineKisting

Ms. S Kisting
Trustee
Telecom

HeronimusWitbooi

Mr. H Witbooi
Trustee
Nampost

BerlindivanEck

Ms. B van Eck
Trustee
Nampost

BonnyHilzebecher

Ms. B Hilzebecher
Trustee
NPTH

GeorgeCapelao

Mr. G Capelao
Trustee
Telecom

 

SophiaEgelser

Ms. S Egelser
Trustee
Telecom

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