Benefit Structure

The structure provides details of your medical aid benefits and contributions.

Health Tips

Tips & guides for a healthier stronger you. A healthy family is a happier one.


Napotel Medical Aid offers competitive market related contributions.


Browse our FAQ's to find out more about Napotel Medical Aid benefits.


Register on Portal and gain access to your personal medical aid data.

Add-On Medication Form

Kindly click on the link below to download the Add-On Medication form.

Download Add-On Medication Form


Benefit Booklet 2023

Download the comprehensive Napotel 2023 Benefit Booklet, for all the information on the benefit structure as well as the procedures of the Fund. 

Download Napotel Main Benefit Booklet 2023

Download Napotel LITE Benefit Booklet 2023


Our News


Latest Newsletter for April 2022

Download the latest newsletter for Napotel members fo rinofrmation on the Fund for 2022. Download Newsletter

Latest Newsletter


Latest Newsletter for December 2019

1. Benefit & Premiums Changes
2. Insurance Premiums
3. Add - On Benefits
4. Operating hours: Festive season

Dear Members,
The performance of the NApotel Medical Aid Fund ('NApotel/ The Fund') and its long-term sustainability, likeany other business organisation, it influenced by industry-related factors such as medical inflation, claims, demographic profile and ageing of the fund. These factors are all considered annually by the trustees in consultation with the fund actuaries when determining the proposed percentage increase in contribution and benefits enhancements. Readmore

Download and read the December Newsletter 2019