Benefit Structure

The structure provides details of your medical aid benefits and contributions.

Health Tips

Tips & guides for a healthier stronger you. A healthy family is a happier one.


Napotel Medical Aid offers competitive market related contributions.


Browse our FAQ's to find out more about Napotel Medical Aid benefits.


Register on Portal and gain access to your personal medical aid data.

Add-On Medication Form

Kindly click on the link below to download the Add-On Medication form.

Download Add-On Medication Form


Benefit Booklet 2022

Download the comprehensive Napotel 2022 Benefit Booklet, for all the information on the benefit structure as well as the procedures of the Fund. 

Download Napotel Benefit Booklet 2022


Our News


Latest Newsletter for April 2022

Download the latest newsletter for Napotel members fo rinofrmation on the Fund for 2022. Download Newsletter

Latest Newsletter


New Chronic Formulary

Effective 01 January the Fund introduced a new formulary and non formulary chronic medicine list, which offers members an option to receive their
monthly chronic medicine at a 0% co-payment.

What is Formulary and Non-Formulary Medicine List?

Formulary Medicine
It is a list of chronic medicine covered 100% of cost by the Fund, and a member will not carry any co-payment or levies if they receive the specific Medicine

Non-Formulary Medicine
Chronic medicine not listed on the formulary list, is covered at 80% and the 15% co-payment or levy is carried by the member.

How will I know if my chronic medicine is Formulary or Non-Formulary?

All current registered chronic members have been issued with a chronic confirmation letter stipulating the chronic medicine registered for 2016, and if the registered medicine is formulary or non formulary and the % levy applicable. Members that have not received the letter can obtain a copy from the Napotel Office.