Benefit Structure

The structure provides details of your medical aid benefits and contributions.

Health Tips

Tips & guides for a healthier stronger you. A healthy family is a happier one.


Napotel Medical Aid offers competitive market related contributions.


Browse our FAQ's to find out more about Napotel Medical Aid benefits.


Register on Portal and gain access to your personal medical aid data.

Add-On Medication Form

Kindly click on the link below to download the Add-On Medication form.

Download Add-On Medication Form


Benefit Booklet 2023

Download the comprehensive Napotel 2023 Benefit Booklet, for all the information on the benefit structure as well as the procedures of the Fund. 

Download Napotel Main Benefit Booklet 2023

Download Napotel LITE Benefit Booklet 2023


Our News


Latest Newsletter for April 2022

Download the latest newsletter for Napotel members fo rinofrmation on the Fund for 2022. Download Newsletter

Latest Newsletter


Latest Newsletter for September 2018

Topics for discussion:
 1. Annual General Meeting (AGM)
 2. Personal data update
 3. Portal & Mobile Access for members

1. Annual General Meeting (AGM)
If we look back at the month of June, the fund has been sending continues messages and information to members in regard to the AGM, and for some members the question remains? What makes the AGM important?

Any medical aid fund belongs to its members, In terms of the fund rules and the medical aid act no.23 1995, each registered medical scheme should hold an Annual General Meeting for its members before the 30th of June each year. The main purpose of the AGM meeting is to present and obtain approval on the previous years financial statements before its submitted to Namfisa and also to discuss other fund matters such as trustee remuneration and the appointment of auditors..

The notice to the AGM is distributed 21 days before the meeting, and members are invited with the notice to submit motions (agenda points) which they wish to be included on the AGM agenda. According to the fund rules, a minimum number of members in person or by proxy should be present before the formal proceedings of the meeting can continue, in the case of the Napotel Medical Aid Fund 200 members are required to attend in person or by proxy. Readmore

Download and read the September Newsletter 2018