Benefit Structure

The structure provides details of your medical aid benefits and contributions.

Health Tips

Tips & guides for a healthier stronger you. A healthy family is a happier one.


Napotel Medical Aid offers competitive market related contributions.


Browse our FAQ's to find out more about Napotel Medical Aid benefits.


Register on Portal and gain access to your personal medical aid data.

Add-On Medication Form

Kindly click on the link below to download the Add-On Medication form.

Download Add-On Medication Form


Benefit Booklet 2023

Download the comprehensive Napotel 2023 Benefit Booklet, for all the information on the benefit structure as well as the procedures of the Fund. 

Download Napotel Main Benefit Booklet 2023

Download Napotel LITE Benefit Booklet 2023


Our News


Latest Newsletter for April 2022

Download the latest newsletter for Napotel members fo rinofrmation on the Fund for 2022. Download Newsletter

Latest Newsletter


Latest Newsletter for February 2018

Dear Members

As per Namfisa directive (PI/MAF/DIR/01/2017) dated 15th December 2017, no Medical Aid Fund may pay for gym rebates and selected wellness benefits as from the 15th of December 2017, as these services do not constitute medical services.

In terms of the Medical Aid Fund Act No.23 of 1995, the purpose of a medical aid fund is to provide financial or other assistance to members of the fund and their dependants in defraying expenditure incurred by them in connection with the rendering of any medical service.

  • “Medical Service” means any health care treatment of any person, by a person registered in terms of any law, which treatment has as its object as the diagnosis, treatment or prevention of any physical or mental defect, illness or deficiency;
  • The giving of advice in relation to any such defect, illness or deficiency;

In order to comply with the directive, the Board of Trustees would like to notify all members that the Gym and I Quit Smoking benefits were discontinued under the Napotel Benefit Offering effective 15 December 2017. Readmore

Download and read the February Newsletter 2018